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FAQ

  • Who can use leasemls?
    LeaseMLS is primarily a service for, management companies, leasing agents and owners with multiple properties.

  • Is there any contract?
    No.

  • Is there a monthly Fee?
    There is not any fee - All listings are free but they must be current and it is the advertisers responsibilty to update each listing regulary - Old listings will be removed and an advertisers account will be cancelled if listings are not current.

  • Can I cancel my account?
    You can cancel your subscription and your monthly payment immediately and at any time from your control panel by logging in with the user name and password (case sesitive) that you created on registration. Click on the link "My Control Panel" in the Header, and then click on the "Unsubscibe" link . This will automatically delete all properties in a portfolio.

  • How does activate and hibernate of properties work?
    When a property is in hibernate mode this means it cannot be seen by any user and does not show in any searches. The complete property advertisement and information is still stored on the server for future reactivation to active mode at any time.

  • Why has my property disappeared?
    Properties hibernate automatically for

    A: bronze member each 180 days

    B: silver members each 180 days

    C: Gold members each 365 days

    Properties can be reactivated for a further period without incurring any extra fee, from the control panel, 29 days prior to hibernation (this prevents a property automatically hibernating or any time after hibernation.

  • Do I need to maintain my properties in active mode?
    Yes

    A user can just access once a month the user control panel and easily activate and hibernate each property to maintain their account.

  • I/we have rented a property and I need to put in hibernate mode
    Properties can be changed to hibernate or active mode:
    1. in the user control panel or
    2. from the "modify rental "link at the bottom (under the pictures) of any main property advertisement page. The checkbox for hibernate or activate is seen at the top right of the edit page.
    3. activation of a property can also be done from the Edit a Property - Add / Edit Photos Link in the user control panel

  • How can I see how may hits to my page?
    The hit counter is under the e mail a friend link located under the photographs on the main property page to see right click on your mouse and drag the pointer over the area.

  • How do I upload or delete photos?
    Photos are automatically resized on upload from your hard drive. It is recommended that no greater than a five mega pixel camera is used otherwise your picture file size may be too large.
    Photos may be uploaded one of two ways
    1. Login to the user control panel and click on the link - Edit a Property - Add / Edit Photos
    2. Click on the edit my property button under the photos on the main property page, scroll to bottom of the page and click on submit modifications

  • My photo won't upload File size is too large?
    There is a convenient link in the user control panel for resizing pictures that are too large for the system.
    First resize the picture using this tool and then save to your hard drive. Then upload to your property page in the normal manner.

  • How do I upload Agent Photos?
    Agent photos are uploaded from the: Edit a Property - Add / Edit Photos link in the user control panel.

    For bronze members agent photos automatically populate the agent profile information for each listing in the portfolio. This plan is ideal for a single agent or property owner with multiple rental properties.

    For gold and silver members each agent/ manager photo must be uploaded for each listing separately. These plans are ideal for larger companies with multiple commercial complexes or for real estate offices with multiple agents.
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